Senior Account Manager - UK

Meet Unit4. We’re a fast-paced growth cloud company, changing the game in ERP for mid-market people-centric organizations. We’re on a mission to turn 40 years of conventional legacy ERP software on its head and re-write the industry. 

We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.

Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.

Off the back of a strong 2024 where we achieved double digit growth, we have opened up a fantastic opportunity for a Senior Account Manager for our UK Existing Business Team. In this senior role, you'll be focused on driving cloud migrations, upsell of subscriptions and cross selling of our cloud ERP solution.

Key industry analysts are recognizing our achievements. IDC expects our new flagship solution ERPx to set a new trajectory for us and Constellation Research pegs us as a leader in service-centric cloud ERP, whilst we’ve also moved from a Major Contender to a Major Player in IDC’s SaaS ERP quadrant.

• Develop and execute strategic account plans focused on value-based selling to grow and retain existing customer relationships, ensuring subscriptions and services revenue targets are achieved across a defined portfolio or vertical.

• Apply the MEDDPICC sales methodology to effectively manage complex sales cycles, ensuring clear qualification, stakeholder alignment, and control over each stage of the account development process.

• Take a leading role in company-wide activities such as account reviews, forecasting, and achieving annual renewal, upsell, and cross-sell targets.

• Identify whitespace and growth opportunities within accounts, leading commercial negotiations and collaborating with internal teams to deliver tailored expansion strategies.

• Stay actively engaged in internal collaboration, including regular sales meetings, to maintain strong alignment with colleagues and ensure a consistent client experience.

• Partner closely with pre-sales, operations, customer success, partners, and senior stakeholders to deliver tailored, outcome-focused solutions that drive measurable business value for clients.

• Proactively communicate the business impact and ROI of our solutions, helping clients justify and maximise their investment in Unit4.

• Act as the voice of the customer internally, ensuring their success through proactive engagement, quarterly business reviews, and alignment on long-term objectives.

• Continuously stay up-to-date with relevant industry trends, client challenges, and Unit4’s evolving solution portfolio to ensure you can confidently advise clients as a trusted strategic partner.

• Leverage your experience selling ERP and financials, to uncover and close high-value opportunities
• Combine individual ownership with a collaborative mindset, working cross-functionally with pre-sales, marketing, partners, and customer success teams to deliver compelling proposals and outstanding client experiences
• Demonstrate a deep understanding of business processes, enabling you to engage confidently with stakeholders across finance, operations, and IT.
• Bring a lively, energetic personality to the team environment, with the ability to inspire those around you and foster a positive, performance-driven culture
• Engage at C-suite level, building strong executive relationships and articulating business value through a solution sales and value-based approach.
• Apply structured sales methodologies such as MEDDPICC to effectively qualify, advance, and close complex deals.
• Exhibit strong negotiation skills, always balancing customer needs with commercial outcomes

Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We’re a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. 

At Unit4, we offer: 

• a culture built on trust - giving you the freedom and autonomy to be successful,  
• Balance - with our uncapped time off policy, remote working opportunities, and Global Wellbeing Days when the whole company can switch off and prioritize well-being, 
• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry, 
• a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet, 
• a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4.  

Our commitment to you

Unit4 is committed to ensuring equal opportunity for everyone - together, we continue to build an inclusive culture that encourages and celebrates the diversity of our employees. We consider all candidates on their ability to do the job required and welcome the unique contributions each individual can bring to Unit4. We know that diversity of race, ethnicity, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, and physical ability brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. That’s why we make our hiring decisions solely based on skills, qualifications, and our current business needs.