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Company Description

We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for. Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.

Job Description

People are at the heart of our organization and building an extraordinary culture is foundational to our success. To ensure that our people can focus on meaningful and inspiring work we are in the middle of People Experience transformation. Transformation that is digitizing and automating our people processes to further enhance the employee experience and performance of our people.

Do you put people first and are you ready to make an impact?

We are looking for a HR Operations Specialist to join our Shared Service Center (SSC) in Portugal, Lisbon. As an HR Operations Specialist you play an important part our transformation and the delivery of extraordinary people services to employees working at Unit4 all over the world.

As a HR Operations Specialist you will report into the People Experience Advisor Team Lead and work closely with regional People Experience Managers, consultants and employees globally. You drive operational excellence, through technology, automation and consistency across all regions.

What you will do

  • Manage the Employee Lifecycle processes (Onboarding, Employment documentation, Contract management, Time and Attendance management, Benefits, Offboarding)
  • Coordinate with the in-country People Experience Consultants and other stakeholders to solve complex requests and queries
  • Provide assistance and guidance to employees and managers on policies, processes, systems and tools.
  • Employee data and document administration ensuring accurate people data and compliance;
  • Manage competing priorities in order to meet KPIs, SLAs and meet the needs of stakeholders;
  • Deliver great employee experience with high levels of service, accuracy and timeliness.
  • Prepare reports and analytics to pro-actively assist the business in making people data driven decisions;
  • Prepare and update related processes and documentation.

Next to your day-to-day activities you will assist the People Experience transformation and are continuously looking to improve the People Experience with everything you do.


We’re looking for people with the attitude to learn and grow. Great people who want to be part of great teams. Someone who is excited to work in People Experience and truly wants to create an extraordinary experience for our employees. So even if you don't meet all of these requirements, please apply anyway.

  • You have a Bachelor’s degree
  • You are a graduate or have up to 2 years of experience in HR or administrative role
  • You have a customer-centric mindset with a depth of thinking about positively impacting our people’s experience
  • You are aware to cultural differences working in an international environment
  • You have strong communication skills (written and verbal) in English and German
  • You have good knowledge of MS Office and, preferably, knowledge in an ERP or HCM system
  • You have attention to detail and can process high volumes of work at an exceptional standard
  • You are process and system focused, with a passion for efficiency and simplification
  • You take initiative and manage priorities

Additional Information

Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We’re a fast paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us.

At Unit4, we offer:

• a culture built on trust - giving you the freedom and autonomy to be successful;

• balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being;

• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry;

• a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet;

• a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4.

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Our commitment to you

Unit4 is committed to ensuring equal opportunity for everyone. Together, we continue to build an inclusive culture that encourages and celebrates the diversity of our employees, where they all are seen as a real value to the company. We guarantee a fair consideration for employment, without discrimination. Thats why we make our hiring decisions solid based on merit, qualifications and current business needs. We invite you to be a part of this diversity and join our community!

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