Training coordinator

We are Unit4, a leading provider of enterprise applications empowering people in service organizations. We are on a mission because we no longer accept the digital downgrade that people experience when they swap their personal devices for their work ones. We create business software that fits the way people work, not the other way around. Help us be the best and join us!

About you and the role

Are you motivated by helping others? Are you organized? Are you comfortable not knowing what the day will bring? Do you like the idea of being the backbone of the team?

As a University4U Training Coordinator, these are some of the qualities you will need.

Your main role is to manage and schedule virtual classroom training and certification exams for our employees and partners. You will also act as a backup to the LMS administrator. You are a member of the University4U team and will work closely with the LMS administrator and the instructors. Other important stakeholders are training coordinators and enablement managers in the other Offices.

What you will do

• Manage and schedule virtual classroom training, for employees and partners
• Manage the booking of certification exams
• Serve as the main point of contact for University4U training and exams
• Book virtual classrooms with IT and monitor state of readiness for participants 
• Troubleshoot any issues with e-learning modules or virtual classrooms
• Assist in communicating the course portfolio to stakeholders and ensure that the documentation is up to date
• Create and distribute reports and evaluations, as requested
• Act as an admin on the LMS
• Create courses and publish learning material on the LMS
• QA published material

Your approach

You like helping others and representing University4U and enjoy building relationships and creating trust. You are very organized and like to keep on top of things. You don’t mind hectic and varied days, and by the same token will happily do all the housekeeping chores when things are less busy. You are an excellent communicator with a good understanding of cultural differences.

Your profile

• Relevant degree
• Excellent English, spoken and written
• Solution-oriented
• Excellent organizational skills and ability to prioritize
• Excellent coordination and communication skills, orally and written
• Superior administration abilities and attention to detail
• Self-directed
• Enjoy teamwork
• Good social skills
• Understanding of cultural differences

• The opportunity to help our employees and partners grow
• A chance to learn about professional enablement and training
• Being part of a distributed team of highly skilled and versatile learning experts, with colleagues also based in Portugal!
• Building a network across the organization and within the partner community, reaching people in many different areas and roles
• Personal and professional growth
• A high level of flexibility and independence