Senior IT Business Partner - Sales and Marketing

Meet Unit4. We’re a fast-paced growth cloud company, changing the game in ERP for mid-market people-centric organizations. We’re on a mission to turn 40 years of conventional legacy ERP software on its head and rewrite the industry.

We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for. 

We are in the midst of an IT transformation and seeking a Senior IT Business Partner with a focus on Sales and Marketing. This role will be instrumental in bridging the gap between the IT department and the Sales and Marketing teams, ensuring that our technology initiatives align with business objectives to drive growth and enhance customer engagement.
 

Primary Job Responsibilities

• Strategic Alignment
  • Collaborate with Sales and Marketing leadership to understand their goals, challenges, and requirements.
  • Develop and maintain an IT strategy that supports Sales and Marketing objectives, aligning technology initiatives with business needs.
  • Translate business requirements into IT solutions and ensure IT projects are prioritized to support Sales and Marketing goals.
     
• Relationship Management
  • Build and maintain strong relationships with Sales and Marketing stakeholders.
  • Serve as the primary liaison between IT and the Sales and Marketing teams, facilitating effective communication and understanding.
  • Advocate for the Sales and Marketing perspective within the IT department.
     
• Project Management
  • Lead and manage IT projects related to Sales and Marketing, ensuring timely and effective delivery.
  • Define project scope, objectives, and deliverables in collaboration with stakeholders.
  • Monitor project progress, manage risks, and ensure that project outcomes meet business expectations.
     
• Technology Implementation
  • Identify and implement innovative technologies to enhance Sales and Marketing efforts, such as CRM systems, marketing tools, and data analytics platforms.
  • Oversee the integration of new technologies with existing systems, ensuring seamless operations and data flow.
  • Provide technical expertise and guidance on the implementation and optimization of Sales and Marketing tools.
     
• Performance Measurement
  • Establish and monitor metrics and KPIs to measure the effectiveness of IT solutions in supporting Sales and Marketing objectives.
  • Analyze data and provide insights to improve processes and drive better business outcomes.
  • Report on IT performance and project status to the management team.
     
• Change Management
  • Lead change management initiatives to ensure successful adoption of new technologies and processes within the Sales and Marketing teams.
  • Provide training and support to users, helping them to effectively utilize new tools and systems.
  • Facilitate organizational change and drive continuous improvement.
     
• Innovation and Development
  • Stay abreast of emerging technologies and industry trends that can provide a competitive advantage in Sales and Marketing.
  • Drive innovation by identifying opportunities for technology to enhance customer engagement, improve marketing campaigns, and increase sales effectiveness.
  • Collaborate with cross-functional teams to develop and implement new solutions.
     
• Risk Management
  • Identify and manage risks associated with IT projects and operations in Sales and Marketing.
  • Ensure compliance with regulatory requirements and internal policies.
  • Develop and maintain risk mitigation strategies.

• Bachelor’s degree in Information Technology, Business Administration, or a related field. Master’s degree preferred.
• Minimum of 5 years of experience in IT management, business analysis, or a related role, with a focus on Sales and Marketing.
• Strong understanding of Sales and Marketing processes and technologies, including CRM systems, marketing tools, and data analytics.
• Proven experience in managing IT projects and leading cross-functional teams.
• Ability to have a holistic view to better asses the issues at hand and understand the impact of the various scenario's
• Excellent verbal and written communication skills on both business as well as technology level
• Strong business acumen and understanding of the industry.
• Analytical skills with the ability to analyze data and make informed decisions.
• Leadership skills with the ability to influence and lead change within the organization.
• Knowledge of risk management and compliance.

Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We’re a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities.

Grow with us

At Unit4, we offer:

• a culture built on trust - giving you the freedom and autonomy to be successful,
• Balance - with our uncapped time off policy, remote working opportunities, and Global Wellbeing Days when the whole company can switch off and prioritize well-being,
• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry,
• a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet,
• a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4.

Our commitment to you

Unit4 is committed to ensuring equal opportunity for everyone - together, we continue to build an inclusive culture that encourages and celebrates the diversity of our employees. We consider all candidates on their ability to do the job required and welcome the unique contributions each individual can bring to Unit4. We know that diversity of race, ethnicity, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, and physical ability brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. That’s why we make our hiring decisions solely based on skills, qualifications, and our current business needs.