Junior Cloud Operation Engineer

Junior Cloud Operation Engineer

Country: Poland
Office: Wroclaw
Business area: Research & Development

We are Unit4, a leading provider of enterprise applications empowering people in service organizations. We are on a mission, because we no longer accept the digital downgrade that people experience when they swap their personal devices for their work ones. We create business software that works the way people want, not the other way around

Junior Cloud Operations will use Devops methology to work with both cross functional scrum teams as well as customer facing support groups. A Junior Cloud Operations Engineer supports the deployment, and operations of Unit4 Global scale products. The Junior Cloud Operations engineer collaborates with his/her teammates to monitor, handle incidents, configuration management and to improve solutions in Unit4 cloud platform. In this role, the engineer will work to deploy and operate our Cloud Service, help automate and streamline our operations and processes, and build and maintain tools for deployment, monitoring and operations. The engineer will troubleshoot and resolve issues in our customer facing production environments.

What you will do

  • You will be responsible for deployment and release of customer software on Unit4 cloud platform
  • You will be in charge of automating of software deployment with support od scripting tools (ie.PowerShell and JSON)
  • You will be responsible for configuration management and infrastructure provisioning, performance and security monitoring of customer software and infrastructure
  • You will cooperate with Product Owner in definition of operational requirements and with development team in creation and deployment of secure, stable and reliable solutions
  • You will work in close interaction with Customer Support team in customer issues analysis, prioritisation and resolution

Experience, skills and knowledge :

  • Education: IT/Electronics
    - Participating in courses and training
    - Student’s or individual projects
    - Learns a lot (is up to date with knowledge in IT area)
    - Trying to get to know Azure or different cloud technologies (demo versions)

  • Skills:
    - Team work- participating in team activities
    - Analytical skills- likes riddles, subjects like math or physics
    - Communication- likes to talk about his passion and projects he/she participate in
    - Easy to talk with
    - Likes to learn- is not afraid to ask questions, is very interested in new technologies and solutions
    - Isn’t afraid to ask customer or specialist form different areas and teams for support or clarification

  • Knowledge:
    - First experience in technical support (summer job or internship)
    - Academic knowledge of Powershell/ JASON, MS SQL, VM technologies
    - Knowledge or first experience in working with network infrastructure
    - English- feels confident to communicate

We offer

  • Work with cutting edge technology
  • Stable employment with an attractive salary
  • Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others
  • Sport and integration events
  • International work experience
  • Opportunity fo meeting people from various countries and cultures
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